Privacy policy


This statement explains what information is collected when visiting the website and how it is used. This privacy policy applies to the information collected through this website and does not apply to information collected and processed by the Tourist Information Center on other legitimate grounds.

The Privacy Controller is:

OP “Tourist Information Center”

6300 Haskovo

“G. 1A Rakovski Str

tel .: 038/666 444

fax: 038/666 444

e-mail: tourism.haskovo@gmail.com

Data Protection Person

If you have questions about how your personal data is being used and processed, you may contact the Data Protection Person:

6300 Haskovo

1, “Municipal” Square

tel .: 038/603 426;

e-mail: dpo@haskovo.bg

Information is to be collected.

As visitors to the website of OP Tourist Information Center you can browse its content without entering personal data. By opening the page and its various menus, OP “Tourist Information Center” receives information in the form of an information protocol with the following content: the website that has forwarded to you; IP address; date and duration of access; information about the browser and operating system you are using.

Information is only available to you if you provide it voluntarily in case you contact the Tourist Information Center OP via telephone, e-mail or via the contact form

Purposes and grounds for processing your personal data.

Personal data you enter in the contact form or provide by telephone and / or e-mail is processed in order to respond to your inquiry. The legal basis for the processing of data is the legitimate interest of OP Tourist Information Center to respond to your inquiries, thus encouraging and maintaining the satisfaction of visitors to this website.

Your personal data will only be processed in relation to the specific purpose for which it is provided and is not further processed in a way incompatible with that purpose.

Are your personal data provided to third parties?

OP “Tourist Information Center” provides your data to third parties only in cases expressly regulated in a legal provision.

Term of storage of personal data.

All personal data you provide to inquiries through this website or via e-mail are deleted at the latest 90 days after the final answer to you. Storing for a period of 90 days results from the fact that in some cases you may contact the same question again after a response, and then we must be able to rely on previous correspondence. Experience shows that, in principle, after 90 days, there are no longer any questions to answer on given answers.

Your rights with respect to your personal data processed by Haskovo Municipality.

You have the right to request access to your personal data, to correct, delete or restrict its processing, to object to the processing, and to the right to data portability.

All listed rights are not absolute and may be limited by legislation under strictly defined conditions in each particular case. If you wish to exercise your rights, you may submit a written application to the Tourist Information Center OP, “G. 1A Rakovski Street or submit an application electronically under the Electronic Document and Electronic Signature Act.
When applying for rights within the meaning of Regulation (EU) 2016/679, you will be asked to identify yourself – by providing an identity document, an electronic signature, or other methods and means of identification.

Right to lodge a complaint.

If you believe that the Tourist Information Center is processing your personal data in the wrong way, you can contact the Data Protection Officer at the specified coordinates.

You also have the right to file a complaint with the Commission for Personal Data Protection – Sofia 1592, “Prof. Tsvetan Lazarov “№ 2; phone: 02/9153 518, website: www.cpdp.bg; e-mail: kzld@cpdp.bg.

OP “Tourist Information Center” takes technical and organizational security measures to protect your data from unwanted encroachments and access to the greatest possible extent.